woo and indeed hoo — GM stops sharing driver data with brokers amid backlash Customers, wittingly or not, had their driving data shared with insurers.
Jonathan M. Gitlin – Mar 22, 2024 8:23 pm UTC EnlargeAurich Lawson | Getty Images reader comments 200
After public outcry, General Motors has decided to stop sharing driving data from its connected cars with data brokers. Last week, news broke that customers enrolled in GM’s OnStar Smart Driver app have had their data shared with LexisNexis and Verisk.
Those data brokers in turn shared the information with insurance companies, resulting in some drivers finding it much harder or more expensive to obtain insurance. To make matters much worse, customers allege they never signed up for OnStar Smart Driver in the first place, claiming the choice was made for them by salespeople during the car-buying process.
Now, in what feels like an all-too-rare win for privacy in the 21st century, that data-sharing deal is no more.
“As of March 20th, OnStar Smart Driver customer data is no longer being shared with LexisNexis or Verisk.Customer trust is a priority for us, and we are actively evaluating our privacy processes and policies,” GM told us in a statement. reader comments 200 Jonathan M. Gitlin Jonathan is the Automotive Editor at Ars Technica. He has a BSc and PhD in Pharmacology. In 2014 he decided to indulge his lifelong passion for the car by leaving the National Human Genome Research Institute and launching Ars Technica’s automotive coverage. He lives in Washington, DC. Advertisement Channel Ars Technica ← Previous story Next story → Related Stories Today on Ars
