December 27, 2024
Zoom beats expectations and lifts full-year guidance on enterprise business strength
While the consumer part of Zoom doesn't look as strong as it once did, the enterprise side looks robust enough for executives to raise their forecast.

Zoom founder Eric Yuan speaks before the Nasdaq opening bell ceremony in New York on April 18, 2019.

Kena Betancur | Getty Images

Zoom shares rose as much as 8% in extended trading on Monday after the video-calling software provider announced fiscal second-quarter results that exceeded analysts’ expectations.

Here’s how the company did:

  • Earnings: $1.34 per share, adjusted, vs. $1.05 per share as expected by analysts, according to Refinitiv.
  • Revenue: $1.14 billion, vs. $1.12 billion as expected by analysts, according to Refinitiv.

Zoom’s revenue grew 3.6% year over year in the quarter that ended on July 31, according to a statement. Net income jumped to $182 million, or 59 cents per share, in the quarter, compared with $45.7 million, or 15 cents per share per share, in the fiscal second quarter one year ago.

Still, the company is moving at a much more sluggish pace than it was two years ago, when it said revenue multiplied almost by five after the arrival of Covid pushed companies and schools to sign up for premium accounts and keep their people collaborating remotely.

The company claimed around 218,100 enterprise customers at the end of July, up 1% from 215,900 as of April 30. Zoom defines enterprise clients as business units that Zoom’s direct sales teams, resellers or partners work with.

Zoom’s quarterly guidance came up just short. Executives called for $1.07 to $1.09 in adjusted earnings per share on $1.115 billion to $1.120 billion in revenue in the fiscal third quarter. Analysts polled by Refinitiv had expected $1.03 in adjusted earnings per share and $1.13 billion in revenue.

Management raised Zoom’s full-year forecast. Executives now see $4.63 to $4.67 in adjusted earnings per share and $4.485 billion to $4.495 billion in revenue for the full 2024 fiscal year. The revenue range implies 2% growth at the middle of the range. Three months ago Zoom said it was looking for $4.25 to $4.31 in adjusted earnings per share and $4.465 billion to $4.485 billion in revenue. Analysts polled by Refinitiv had predicted that Zoom would produce $4.30 in adjusted earnings per share and $4.49 billion in revenue.

“Our increased total revenue guidance reflects a consistent view on Enterprise, with tempered expectations for Online for the remainder of the year,” Kelly Steckelberg, Zoom’s finance chief, is expected to say on a conference call with analysts, according to prepared remarks.

During the quarter Zoom said that through free trials, certain customers could start requesting call summaries that they can share without recording conversations, and the company said it invested in artificial-intelligence startup Anthropic.

Notwithstanding the after-hours move, Zoom stock has declined about 1% so far this year, while the S&P 500 index has risen 15% over the same period.

Executives will discuss the results with analysts on a conference call starting at 5 p.m. ET.

This is breaking news. Please check back for updates.

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